Archive for October, 2019

We had a ball!

Tuesday, October 29th, 2019

Hi Amelia,

 

We had a ball! 

All three tours were great, and the guides spoke good English, and made for enjoyable days.

Hiroshima and Kyoto were fantastic – Mike (guide in Kyoto) was an absolute blast!

 

Ian

We really had a good time

Tuesday, October 29th, 2019

Hi Amelia,

 

We really had a good time and enjoy the trip very much. All hotels are in good locations. 

Lunch in tours also very nice. 

 

Thank you very much for your help to organized our tour. 

 

Regards,

Lucia

I would consider JTB again for the prompt and efficient service

Thursday, October 24th, 2019

Hi Rie,

 
Thanks for your email. Yes, I had a great time in Japan. It was very easy to get around. I only got lost once for about 15 minutes which was quickly resolved by refreshing Google Maps and instructions from friendly locals. The SUICA card was very handy . I used it every day except when there was a day tour on. The recharge kiosks were straightforward to use. I still have around 1100 yen left in the card. Can I use this balance on future trips to Japan or will the card become deactivated after a period of time?
 
My favourite part of the trip was going to places that I didn’t think I would be able to go to by myself. My tip for other clients is to not plan too much as the transport system is very good and there are plenty of things to do and see that are accessible by train and subway.  I had two unplanned free days. I ended up going to Kamakura, visiting the Daibutsu, the Hasedera Temple, making my own okonomiyake, and then going to an onsen by the sea. On the second day, I visited the Miraikan by accident (there was a long queue at the Borderless show). They had asimo and other interesting exhibitions and there were not as many tourists around. Later that day, I had yakitori under the train tracks and watched the last 30 minutes of a kabuki show.
 
The Shiba Park Hotel was a good choice for a base. It was a short walk to the subways and a station that was not as busy as Tokyo station. The staff were friendly and accommodating. They offer cultural classes. I did the calligraphy class for 500 yen.  I would recommend them to future Japan visitors.  The Dynamic Tokyo Day Tour provided a good introduction to the city. Kyoko did a good job managing a packed tour bus (around 50) to the different sights and activities, and then still finishing on time at the end of the day. I would recommend this tour to future guests.
 
I would definitely like to visit Japan again,probably after the Olympics. For my next trip, I am thinking of visiting Osaka and Hiroshima. I would consider JTB again for the prompt and efficient service, and flexibility of itinerary.
 
Thanks again,
 
Edie

You have been fabulous!

Wednesday, October 23rd, 2019

Hello Hiroko!

 

Thanks for all your help!

 

I came home and found it sitting in the mailbox today, contrary to it stating that it was delivered on the 18th.

 

You have been fabulous in assisting me with this debacle, so once again, thank you very much.

 

Hope you have a lovely rest of the year!

 

With regards,

 

Priscilla.

Thanks heaps for your assistance

Monday, October 21st, 2019

Hi Amelia

 

Thank you for checking in. We had a lovely time and our kids enjoyed Disneyland- a lot! Next time we’ll get the packaged deal so we don’t have to rush and have enough time to go through all the rides.

JR pass helped us moved around, we spent a day in Osaka and used the bullet train as much as we can e.g. Yokohama-Tokyo.

Thanks heaps for your assistance, we’ll keep in touch if ever we decide to go back to Japan.

 

Regards

Genevieve

Thank you for all your assistance

Monday, October 21st, 2019

Dear Anait,

 

My clients have enjoyed their holiday plans and said to say thank you for all your assistance with the planning.

 

All positive feedback received.

 

Kind Regards

Louise

An incredibly awesome and safe trip

Friday, October 18th, 2019

Hi Amelia 

 

Thanks for all your help with our trip to Japan. We had an incredibly awesome and safe trip.

 

Many thanks

Alex & Family

It was amazing

Thursday, October 17th, 2019

Hi Olivia – hope you are well

 

Just wanted to say a massive thanks for all your help with recent holiday – it was amazing

 

All the destinations linked together really well and while it was a whirlwind tour it was a lot of fun and great to see so many amazing places

 

All the accommodations were great, in particular the one over near Eheiji was incredible – not sure how you found that one? Apparently it was only completed in July and it was truly awesome – thanks so much!

 

Regards,

 

Rohan

An amazing experience

Thursday, October 17th, 2019

Dear Rie,

 

We wanted to drop you a line and thank you for your assistance in helping us purchase our JR passes and Fukuoka baseball tickets.

We have just returned from our trip. Everything went smoothly – and the baseball,in particular, was an amazing experience.

Thank you again for your prompt, professional service.

 

Ros and Brett

The trip was fantastic.

Thursday, October 17th, 2019

Hi Amelia,

 

The trip was fantastic.

Everything that you arranged worked out perfectly.

We thought that the smaller places were definitely our favorite  part of the holiday, but having said that Nagasaki and Kyoto in particular were well worth the time.

Kyoto was frantically busy, but we did manage to find some quieter temples and gardens to visit.

We particularly enjoyed the traditional rooms that you had arranged in most of the smaller places, and in all the places where you had arranged an evening meal, the food was amazing.

Thanks for all your help.

 

Regards

John

Everything you arranged went very well

Wednesday, October 16th, 2019

Hi Anait

 

Sorry for my delay in getting back to you since our return but we have been very busy.

Everything you arranged went very well.

We thoroughly enjoyed the Ryokan in Kyoto and were lucky enough to check-in (with some sweet talking) before 1pm.

The Kyoto Night Tour was very good but the other 4 tours were too much of the same (temples, shrines and castles) and with too much walking for some.

Keio Plaza was very good (rooms, breakfast, location, tour departure point).

Transfers were all on time (in fact, they were all early) and in good vehicles.

Call me any time to discuss any item.

 

 

Regards

Clive

My brother was so grateful

Monday, October 14th, 2019

Hi Miyuki,

 

I just wanted to let you know that my brother was so grateful for the Narita/Tokyo private transfer that you organised for him due to his late arrival.

He was met as you arranged and told me that the taxi queue was really long, so you saved him a great deal of time.

Everything else went smoothly also, the hotel was excellent and my friends are now all in love with Japan.

 

Regards,

 

Ralph

Massive thank you for everything you organised

Wednesday, October 9th, 2019
Hi Peter!
 
I just wanted to message you to give you a massive thank you for everything you organised for me for my Japan trip. I had the absolute best time, there wasn’t a bad day for the entire trip.
All the accommodation was great, comfortable, super easy to find and in great locations.
The flights you organised were easy as well (I’m not a great flyer but I had no issues with them so that’s a big win in my book) and the Rail Pass was extremely handy! I booked all of my biggest Shinkansen journeys all at once when I arrived in Sapporo and it made getting around the rest of my time there extremely easy. 
The two tours I did were fantastic as well, I got very lucky on the day we went out to Mt. Fuji and it was actually visible!
And the Rugby tickets were great! I was not expecting seats that good! It was an awesome atmosphere out at the games (even if Australia lost to Wales) and just being around in the cities with a sea of rugby fans was a lot of fun.
 
So thank you, for giving me one of my best overseas adventures yet. I loved every minute I spent in Japan.
I can definitely see myself going back there again in the near future and when it comes time to start organising it I will definitely be contacting you again.
 
All the best,
 
TJ

You are amazing

Wednesday, October 9th, 2019

Hey Hayley!

 

Just wanted to confirm everything went more than perfect!

 

Thanks for all your help! You are amazing and the service is the best!!!

 

I would definitely contact you again! More than recommended!

 

Thanks again.

Maria

Convey my feedback regarding one of your staff

Tuesday, October 8th, 2019

Hello Yoshi,

I just wanted to convey my feedback regarding one of your staff – Amelia Hallett.
She has been very helpful and always kind and courteous at all times when dealing with her.

She is a credit to your company.

Best regards,

Steven